HP Pavilion will not boot up, no access to CD Drive, Using diskette failed to boot.

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espressoguy

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HP Pavilion 6355 has the following issues:

1) Computer will not shut down by holding in power button. It must be "unplugged from outlet."

2) When power cord plugged in the light sequence on the tower reads, from left to right, yellow, green.

3) A Thumping sound comes from speakers, not the typical Bios Beeps.

4) Monitor is blank, yellow light indicator on.

5) Cannot open CD Drive, even manually.

This computer belongs to a friend of mine whose daughter uses it for High School work. She was working on it one day, received an error message, no, no, writing it down would be to easy ;) , so she shut down using start-shutdown, and left for school. When she came back and resumed her work she was met with the above scenario.

Any ideas as to the most expeditious way to get to root of issue.
 
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Since this computer was built in 1998, there could be any # of things wrong. Going by the "thumping " noise, I'd guess the HD is gone.
 
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the noise is coming from the speakers, right? and the hard drive is spinning without any noises, so, i dont think the hard drive is faulty. the yellow light on the monitor is on, so it means there's no signal from the motherboard. the computer will not shutdown even when using the power button - indicative of motherboard disfunction. here's a link i found: http://www.pcguide.com/ts/x/sys/booterrGBER50-c.html

u can check whether the hard drive is faulty, by taking it out of the case and connecting it on another pc. if u r able to access every drive on it, and r ablke to run scandisk without any problems, then the drive is not faulty.
 

espressoguy

Thread Starter
Joined
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opopanax said:
the noise is coming from the speakers, right? and the hard drive is spinning without any noises, so, i dont think the hard drive is faulty. the yellow light on the monitor is on, so it means there's no signal from the motherboard. the computer will not shutdown even when using the power button - indicative of motherboard disfunction. here's a link i found: http://www.pcguide.com/ts/x/sys/booterrGBER50-c.html

u can check whether the hard drive is faulty, by taking it out of the case and connecting it on another pc. if u r able to access every drive on it, and r ablke to run scandisk without any problems, then the drive is not faulty.
Excellent, I have been suspecting MOBO. Any way to test?
 

espressoguy

Thread Starter
Joined
Jul 29, 2003
Messages
1,119
opopanax said:
the noise is coming from the speakers, right? and the hard drive is spinning without any noises, so, i dont think the hard drive is faulty. the yellow light on the monitor is on, so it means there's no signal from the motherboard. the computer will not shutdown even when using the power button - indicative of motherboard disfunction. here's a link i found: http://www.pcguide.com/ts/x/sys/booterrGBER50-c.html

u can check whether the hard drive is faulty, by taking it out of the case and connecting it on another pc. if u r able to access every drive on it, and r ablke to run scandisk without any problems, then the drive is not faulty.
Excellent, I have been suspecting MOBO. Any way to test? oops, :eek: follow link (y)
 
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