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HP Pavillion dv6636nr No sound!

Discussion in 'Hardware' started by Iliana, Apr 18, 2013.

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  1. Iliana

    Iliana Thread Starter

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    Apr 18, 2013
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    My problem is exactly the same as a previous post but I didnt see if this person ever resolved their problem ( http://forums.techguy.org/hardware/881303-hp-vista-no-audio-output.html ) I have tried everything with the exception of a factory reset but am worried that if I do it still will not resolve my problem. Please help, when i try re downloading drivers it says DRiver installation failed : Could not find the MEDIA device for this
    THank you!
     
  2. captainron276

    captainron276

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    First Name:
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    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

    Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
     
  3. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    Here is the support and driver downloads site for the HP Pavilion dv6636nr Entertainment Notebook PC

    I suggest you add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    According to the product specifications section for that laptop, it came with Windows Vista Home Premium pre-installed.

    Here is the current driver for its Conexant High Definition Audio device.

    -------------------------------------------------------------

    Go to Control Panel - Device Manager.

    Click the + in Sound Video And Game Controllers

    What's listed in that heading?

    Are there any entries in the Device Manager with a yellow ? or yellow ! or red X next to them?

    -------------------------------------------------------------
     
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