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HP Pavillion g series runs slow!

Discussion in 'Hardware' started by OtteG0412, Jan 15, 2015.

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  1. OtteG0412

    OtteG0412 Thread Starter

    Joined:
    Jan 15, 2015
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Pentium(R) CPU B940 @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 2
    RAM: 4043 Mb
    Graphics Card: Intel(R) HD Graphics Family, 1797 Mb
    Hard Drives: C: Total - 279777 MB, Free - 181983 MB; D: Total - 21202 MB, Free - 2257 MB; E: Total - 4055 MB, Free - 1100 MB;
    Motherboard: Hewlett-Packard, 1695
    Antivirus: Bitdefender Antivirus, Updated and Enabled


    My laptop is running much slower than normal and I'm not sure why! Not very knowledgeable about computers so I'm hoping you can help!
     
  2. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    What all do you use the computer for? (ie: just surfing and email, photo editing, videos, gaming)
    Did it start suddenly or gradually?
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,750
    First Name:
    Frank
    What's the complete model number of that HP Pavilion g series laptop?

    Is it a g6 or g7 series model?

    What's the part/product number(P/N) on it?

    ----------------------------------------------------------

    Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.
    (Note: There may be several seconds delay before the progress bar appears, so be patient.)

    Click the "Report" button.

    When the log appears, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

    ----------------------------------------------------------
     
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