HP Pavillion g series runs slow!

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OtteG0412

Thread Starter
Joined
Jan 15, 2015
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU B940 @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 4043 Mb
Graphics Card: Intel(R) HD Graphics Family, 1797 Mb
Hard Drives: C: Total - 279777 MB, Free - 181983 MB; D: Total - 21202 MB, Free - 2257 MB; E: Total - 4055 MB, Free - 1100 MB;
Motherboard: Hewlett-Packard, 1695
Antivirus: Bitdefender Antivirus, Updated and Enabled


My laptop is running much slower than normal and I'm not sure why! Not very knowledgeable about computers so I'm hoping you can help!
 
Joined
Dec 25, 2014
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What all do you use the computer for? (ie: just surfing and email, photo editing, videos, gaming)
Did it start suddenly or gradually?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,160
What's the complete model number of that HP Pavilion g series laptop?

Is it a g6 or g7 series model?

What's the part/product number(P/N) on it?

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