Recently I was playing a game and my computer just shut off out of no where. Thinking my computer overheated I opened the case got a air can and cleaned out all the dust. So I thought i had solved my problem, but alas after a few more minutes my computer started shutting down unexpecatdly again. So me thinking it was a virus scanned my comp before my scans could get completed the computer would shut off again, so i decided to restore it to factory image. And now after ive done it the computer will not boot up it just says windows failed to start a recent hardware or software change might be the cause. So itry the launch startup repair button and it comes up saying that it cant fix the problem and i should send a message to microsoft. So after that the computer will shut down. The computer will cycle through this process unless i click diagnose or system restore at the hp screen by hitting f11, f10, f9, or esc. The screen then goes to a recovery manager page and i click run a computer check up and the Smart: SMART short self test under hardrive fails at 87% eatch time. Everything else on the computer diagnostic page passed.
So how can i fix this problem?
I have a HP pavillion m900 any helop would be greatly appreciated.
So how can i fix this problem?
I have a HP pavillion m900 any helop would be greatly appreciated.