Hp Pavillion

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

mstgraham

Thread Starter
Joined
Sep 11, 2004
Messages
1
I had a virus and I deleted some files. I restarted my computer and now it is going to the menu to choose from normal, safemode.... etc. it is telling me the the XMS cache had an error of some sort. if i go to normal it brings me to a gray screen telling me that it has found new hardware. so im trying to find the software for the hardware but it only looks in the a drive. when i try to find it in the browse area it keeps telling me it isnt finding the software. if i cancel the new hardware setup it brings up a box stating SUREGCREATEKEY COULD NOT BE FOUND. I still have the files in the recycle bin but i cant get to it to put the files back. i have a system recovery cd but it keeps telling me that i may lose the programs i have installed since i bought the computer. i dont want to do that. when i am at the first menu where i have to choose normal, safemode.. etc... it tells me that i need to run scanreg but i cant get to the dos screen to run it. any ideas to get my computer going?
 

etaf

Moderator
Joined
Oct 2, 2003
Messages
65,435
First Name
Wayne
what happens when you boot into safemode
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top