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Hp Pavillion

Discussion in 'Hardware' started by mstgraham, Sep 11, 2004.

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  1. mstgraham

    mstgraham Thread Starter

    Sep 11, 2004
    I had a virus and I deleted some files. I restarted my computer and now it is going to the menu to choose from normal, safemode.... etc. it is telling me the the XMS cache had an error of some sort. if i go to normal it brings me to a gray screen telling me that it has found new hardware. so im trying to find the software for the hardware but it only looks in the a drive. when i try to find it in the browse area it keeps telling me it isnt finding the software. if i cancel the new hardware setup it brings up a box stating SUREGCREATEKEY COULD NOT BE FOUND. I still have the files in the recycle bin but i cant get to it to put the files back. i have a system recovery cd but it keeps telling me that i may lose the programs i have installed since i bought the computer. i dont want to do that. when i am at the first menu where i have to choose normal, safemode.. etc... it tells me that i need to run scanreg but i cant get to the dos screen to run it. any ideas to get my computer going?
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    what happens when you boot into safemode
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