HP Photosmart B110 Printer problems

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Tiamat2681

Thread Starter
Joined
Nov 22, 2011
Messages
2
I have the above printer, and frankly, it's given me nothing but grief. There are several issues:

1. Despite having a working wireless network in the house, it won't work wirelessly. It's plugged into the USB port.

2. Even plugged in, it's very hit and miss whether it will work at all. It's "offline" and nothing I can do will make it come online.

3. It keeps re-installing itself on the computer randomly and certainly without being asked. Usually in the brief intervals when it is working, the re-install screen pops up again. Cancelling the install doesn't work; it just keeps going.

4. Currently there are four copies of the printer on my system. Deleting them doesn't work, they just re-appear when I re-start the computer. There is no logic as to which "copy" will be the default printer, and often the default won't work any. If I send a document to the wrong one, then that copy is out of action forever because there is a document waiting to print - I can't delete those either.

HP don't seem to be interested - at least, I can't get them to respond.

I need to have one copy of my printer on my system. I need that printer to be connected reliably and to work when I want to print something. It doesn't seem a lot to ask.

Help me! You're my only hope.

Or do I pitch the whole thing out the window and buy a Canon?

My specs:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8800 @ 2.66GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3039 Mb
Graphics Card: ATI Mobility Radeon HD 4650, 1024 Mb
Hard Drives: C: Total - 464988 MB, Free - 290891 MB; D: Total - 11946 MB, Free - 1931 MB; H: Total - 953634 MB, Free - 907089 MB;
Motherboard: Quanta, 3628
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,277
The HP Photosmart Wireless e-All-In-One comes in at least 5 different B110 models. Which one do you have?

If you don't know for sure, advise what the product number on the sticker is.

--------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,277
Here is the support site for the HP Photosmart Wireless e-All-In-One B110a.

I suggest you add and save this site in your browser favorites list so you can readily refer to it when needed.

Here is the "Solve a problem" section on wireless and network.

Hopefully, the links and information there will be helpful to you.

-----------------------------------------------------

I personally have used nothing but HP Deskjet and HP Photosmart printers and all-in-ones for over 14 years and have been happy with them.

I've never used one in wireless mode though.

-----------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top