HP Printer crashing my computer...

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excaliru

Thread Starter
Joined
Sep 5, 2004
Messages
19
OK I have a HP PSC750 printer for which I usually keep the power off. When I want to print someting out I will hit the power button, but about 30% of the time when I turn on my printer it causes my computer to crash. I get a blue screen of death saying the computer is performing a physical memory dump and the pc restarts.

I'm running Win2k pro edition. I don't have the slightest clue why this may be happening. Anyone out there have any ideas?
 
Joined
Jul 29, 2004
Messages
6,650
Hi excaliru,

It's possible you have to reinstall your drivers, you can download them there :
http://h20180.www2.hp.com/apps/Look..._lang=en&h_query=psc750&Submit.x=7&Submit.y=8
If the problem persists, you may post the content of your BSOD.
To avoid the automatic reboot in case of BSOD :
right click on the MyComputer icon of your desktop;
select Properties;
select the Advanced tab;
click the button Start up & Recovery;
uncheck the Automatic restart box.
In case of BSOD, you will have the time to write the text.
 

excaliru

Thread Starter
Joined
Sep 5, 2004
Messages
19
Chicon said:
Hi excaliru,

It's possible you have to reinstall your drivers, you can download them there :
http://h20180.www2.hp.com/apps/Look..._lang=en&h_query=psc750&Submit.x=7&Submit.y=8
If the problem persists, you may post the content of your BSOD.
To avoid the automatic reboot in case of BSOD :
right click on the MyComputer icon of your desktop;
select Properties;
select the Advanced tab;
click the button Start up & Recovery;
uncheck the Automatic restart box.
In case of BSOD, you will have the time to write the text.
Thanks, I will give that a try. Seems I have to download a new driver...maybe that is causing the problem. I guess I will see in due time.
 
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