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HP Printer crashing my computer...

Discussion in 'Hardware' started by excaliru, Sep 5, 2004.

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  1. excaliru

    excaliru Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
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    OK I have a HP PSC750 printer for which I usually keep the power off. When I want to print someting out I will hit the power button, but about 30% of the time when I turn on my printer it causes my computer to crash. I get a blue screen of death saying the computer is performing a physical memory dump and the pc restarts.

    I'm running Win2k pro edition. I don't have the slightest clue why this may be happening. Anyone out there have any ideas?
     
  2. Chicon

    Chicon

    Joined:
    Jul 29, 2004
    Messages:
    6,650
    Hi excaliru,

    It's possible you have to reinstall your drivers, you can download them there :
    http://h20180.www2.hp.com/apps/Look..._lang=en&h_query=psc750&Submit.x=7&Submit.y=8
    If the problem persists, you may post the content of your BSOD.
    To avoid the automatic reboot in case of BSOD :
    right click on the MyComputer icon of your desktop;
    select Properties;
    select the Advanced tab;
    click the button Start up & Recovery;
    uncheck the Automatic restart box.
    In case of BSOD, you will have the time to write the text.
     
  3. excaliru

    excaliru Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
    19
    Thanks, I will give that a try. Seems I have to download a new driver...maybe that is causing the problem. I guess I will see in due time.
     
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