HP Printer not working on server

We have a bunch of client PC's that connect to a server running Win 2k server OS. On this server we also have Citrix running to help us establish a fast terminal services session. We have multiple systems that automatically map the clients hard drives and printers, but this one client system has some serious difficulties. The client system is running Win XP Pro and the printer is an HP Laserjet 2200D. I went to HP's web site and TS told me that my question no supported. For some reason we can automatically map to the printer, but we can install the printer on the server and on the client. Now when we dial into the server, that's when the server and PC start to malfunction. While logged in as administrator I can see that the 2k Server OS actually sees that the printer is there, but won't allow you to install it. I have the latest and greatest drivers from HP, but it mentions it is designed for 2k, but it doesn't list 2k Server. That could be the problem, but HP didn't want to even touch my question. If you guys/ girls can help this would be great.