HP Printer software keeps re-installing by itself after installing Adobe Prof. 7.0

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hoosiergrrl

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Joined
Jun 16, 2005
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I have an HP 5500 series printer and ever since I installed Adobe Professional 7.0 the software keeps installing itself over and over and I can't get it to stop. I have tried uninstalling Adobe and reinstalling and it does the same thing. Anyone ever heard of this? Any advice is greatly appreciated, and I'm a newbie here so I hope I have posted correctly. Thanks!!!
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,749
Click Start - Run, type in MSCONFIG, then click OK - Startup(tab).

Look for entries that start with hpz, similar to what you see here.

Uncheck those entries, click Apply - OK, then reboot.

See if that helps.
 

hoosiergrrl

Thread Starter
Joined
Jun 16, 2005
Messages
2
Thank you for the post, but that did not do it. I have gone back a few time to make sure it was unchecked and it still is, but the windows installer keeps popping up and intalling the HP printer over and and over. Any other suggestions? Thanks so much!
 
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