hp printer

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joepet20002001

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Oct 14, 2017
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I have a HP Envy 7645 Printer. The cartridge is 62. When it was empty I used a 62 xl. Which gives extra ink. The printer doesn't take it and the empty cartridge error remains.
 

Noyb

Jay
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Is the 62XL a HP cartridge ... Or is at a refill .. What Brand ???
It's been awhile since I've used HP printers ...
But have you looked for a reset procedure ???
Power off and unplug from the wall for awhile is a good one to try first.
 
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