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HP Probook 4540s laptop keeps turning off

Discussion in 'Hardware' started by willyontour, Nov 21, 2015.

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  1. willyontour

    willyontour Thread Starter

    Joined:
    Sep 9, 2010
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    My laptop is running Windows 10 64-bit.

    For the past few weeks my laptop has been turning off unexpectedly.

    I've tried with battery only. With battery and power cable and with battery removed and only power cable.

    I am using the machine normally and then screen just goes black and power offs - no restart, no hibernation, no shut down. Just instantaneously off.

    It's not overheating. Could it be a fan issue?

    I don't know - but it's getting quite irritating as I often have many apps open and many files open on each app and takes me 30 mins to get back to where I left off.
     
  2. texasbullet

    texasbullet Ramon

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  3. flavallee

    flavallee Frank Trusted Advisor

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    The HP Probook 4540s laptop is designed and optimized for Windows 7.
    It has not been tested and confirmed for use with Windows 10.

    ---------------------------------------------------------------
     
  4. metallica5456

    metallica5456 Andrew Trusted Advisor

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    I agree with Franks assessment...you are essentially a "beta" tester for windows 10 in this case. However, what you describing sounds like an overheating issue. How do you know its NOT overheating?
     
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