Solved Hp ProBook 6460 fn key troubles

[RoneOmbre]

Hello, I'm wanting to connect an external monitor to my laptop which involves the fn key. However I can't seem to get the fn keys to work, I already tried looking for the action key setting my the setup/bios area, but the settings were missing. Could I get help with either connecting the external monitor a different way or having the fn key working, thanks!

OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200830225652.000000-240
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics 3000
Hard Drives: C: 231 GB (41 GB Free);
Motherboard: Hewlett-Packard 161D, ver KBC Version 97.4E, s/n PCERD00QE0Z1WK
System: Hewlett-Packard, ver HPQOEM - f, s/n CNU12911TK
Antivirus: Symantec Endpoint Protection, Enabled and Updated

 

[lochlomonder]

In order to understand better what we are dealing with here, please download and run the TSG System Information Utility on the affected PC, and then post the results back to this thread.

 

[RoneOmbre]

I updated my post

 

[Cookiegal]

When adding new information it's best to make a new reply as helpers don't get notifications when posts are edited. Also, it's not necessary to quote the person unless you are addressing different people in a thread.

 

[RoneOmbre]

PC Specs:

OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200830225652.000000-240
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics 3000
Hard Drives: C: 231 GB (41 GB Free);
Motherboard: Hewlett-Packard 161D, ver KBC Version 97.4E, s/n PCERD00QE0Z1WK
System: Hewlett-Packard, ver HPQOEM - f, s/n CNU12911TK
Antivirus: Symantec Endpoint Protection, Enabled and Updated

 

[RoneOmbre]

When adding new information it's best to make a new reply as helpers don't get notifications when posts are edited. Also, it's not necessary to quote the person unless you are addressing different people in a thread.

My apologies, I'm a little new to this website. I'll add a new comment for the specs

 

[Cookiegal]

 

[managed]

Have you tried connecting the external Monitor to the laptop and switching the Monitor on before switching the laptop on ?

 

[RoneOmbre]

Have you tried connecting the external Monitor to the laptop and switching the Monitor on before switching the laptop on ?

I went ahead and tried that, but it unfortunately didn't work

 

[managed]

According to the serial number you have this HP ProBook 6460b notebook :- https://www.support.hp.com/gb-en/pr...l/5045596?sku=QR407US&serialnumber=CNU12911TK

The specs say it has Display Port and VGA graphics outputs, have you tried both ?

 

[RoneOmbre]

According to the serial number you have this HP ProBook 6460b notebook :- https://www.support.hp.com/gb-en/pr...l/5045596?sku=QR407US&serialnumber=CNU12911TK

The specs say it has Display Port and VGA graphics outputs, have you tried both ?

I currently have a VGA to HDMI Converter cable that I am using to hook up the monitor, and I'm not sure how to use a display port.

 

[managed]

You may need a VGA to HDMI adapter which includes some electronics rather than just a cable, something like this :- https://www.amazon.co.uk/AmazonBasi...rds=vga+to+hdmi+adapter&qid=1606959465&sr=8-5

 

[RoneOmbre]

You may need a VGA to HDMI adapter which includes some electronics rather than just a cable, something like this :- https://www.amazon.co.uk/AmazonBasi...rds=vga+to+hdmi+adapter&qid=1606959465&sr=8-5

I'll look into buying that, thank you very much!

 

[managed]

You're welcome. Let us know how it goes please.

 

[RoneOmbre]

You're welcome. Let us know how it goes please.

I will, the cable will take a few days to get here so it'll take a bit to update