HP QuickRestore is failing!

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SoConfused04

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Joined
Mar 20, 2004
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31
Recently, my computer's been very slow and i decided it was time to back up my media files and do the Hp quick restore thing. I got to where you put in the second disk and after a minute or two an error pops up "Error #1802: image file is invalid or currupted" - what does this mean?! what can i do from here to get the quick start to function?
thanks for reading!! much appreciated!
 
Joined
Dec 9, 2000
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45,855
It probably means the CD itself is damaged. Check for dirt and small scratches that might be cleaned or polished out. If no joy you need to contact HP about obtaining another.
 
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