hp ScanJet 5300 and Windows xp

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techydunce

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Joined
Dec 29, 2012
Messages
1
I have been trying to find a solution which will allow xp
to recognise my ScanJet 5300C and noticed that rayfree
had a similar problem in 2010.

My computer crashed on the 28th December due to a faulty lead
on my video card, and although the scanner was always crashing before
that, it did at least work.

Now I get the error message 'You may have a scanner connected to your PC,
but HP Precision scan was unable to locate it.'

Can anyone help, I'm not very good with all this stuff. Thanks.
 
Joined
Feb 17, 2008
Messages
2,637
hiya,download and run Revo Uninstaller,its a free programme,set it to scan and remove all traces of your scanner,when finished reboot then reinstall scanner,(think you load drivers etc before connecting scanner)
 
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