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hp ScanJet 5300 and Windows xp

Discussion in 'Windows XP' started by techydunce, Dec 29, 2012.

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  1. techydunce

    techydunce Thread Starter

    Joined:
    Dec 29, 2012
    Messages:
    1
    I have been trying to find a solution which will allow xp
    to recognise my ScanJet 5300C and noticed that rayfree
    had a similar problem in 2010.

    My computer crashed on the 28th December due to a faulty lead
    on my video card, and although the scanner was always crashing before
    that, it did at least work.

    Now I get the error message 'You may have a scanner connected to your PC,
    but HP Precision scan was unable to locate it.'

    Can anyone help, I'm not very good with all this stuff. Thanks.
     
  2. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,637
    hiya,download and run Revo Uninstaller,its a free programme,set it to scan and remove all traces of your scanner,when finished reboot then reinstall scanner,(think you load drivers etc before connecting scanner)
     
  3. DKTaber

    DKTaber

    Joined:
    Oct 26, 2001
    Messages:
    2,871
    You can download the latest driver for that printer from here.
     
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