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HP Scanjet 5490C Blinking Lights

Discussion in 'Hardware' started by tonka1, Jul 23, 2011.

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  1. tonka1

    tonka1 Thread Starter

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    I have a HP Scanjet 5490c. Several months ago it started to "initiate" on its own so I unplugged it. I recently plugged it back in and the power b/w lights and scanners lights all flash simultaneously. I've unplugged the power and USB cords repeatedly and reinstalled after a hard boot. Tried downloader new driver but computer can no longer find the scanner. I've tried to get inot a diagnostic mode but didn't seem to recognize that either. Have seen posting about this on other boards but yet to see a resolution. Is it fried?

    Running Windows 2000 on Dell Computer.

    Any thoughts appreciated.

    Tonka1
     
  2. thedancingman432

    thedancingman432

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    Try resetting the printer. Find your user manual find the article on resting the printer to factory defaults.
     
  3. tonka1

    tonka1 Thread Starter

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    Thanks. It doesn't seem to recognize the diagnostic mode. Might have read that the power supply could be a problem?
     
  4. captainron276

    captainron276

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    Ron
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