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HP ScanJet 600 series

Discussion in 'Hardware' started by JennyP, Sep 28, 2000.

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  1. JennyP

    JennyP Thread Starter

    Joined:
    Sep 28, 2000
    Messages:
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    Can't get my scanner to work...reinstalled, checked config. - all okay. Says.."cannot detect". It's plugged in...worked last week. It's a 6200 series scanner not a 600 series. I need to learn how to proof...Thanks for any ideas ya'll may have...The exact error message I'm getting is - SORRY, SCANNER COULD NOT BE INITIALIZED. [SCANNER NOT FOUND]

    [This message has been edited by JennyP (edited 09-29-2000).]

    [This message has been edited by JennyP (edited 09-29-2000).]
     
  2. phobiussno

    phobiussno

    Joined:
    Nov 21, 1999
    Messages:
    718
    I'm assuming that it does have power and that the scanner is on correct?
    First disconnect the scanner and reconnect to ensure proper connection. To wit, a visual inspect is not good enough...
    Also, when you reinstalled did you do a complete uninstall first? If not do that. Else, you are really just adding a new layer of paint over the old cracking layer, eh?

    Don't know much about your series...I'll go look, but is it USB or no? Anyway, keep us posted...
     
  3. JennyP

    JennyP Thread Starter

    Joined:
    Sep 28, 2000
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    It's a 6200 series. Not 600. Sorry about that. Also, I uninstalled, unplugged, reconfigured, and it's still not working...anymore suggestions????
     
  4. Tx_Tim

    Tx_Tim

    Joined:
    Aug 23, 2000
    Messages:
    546
    Is this a local printer? If so can you communicate with the printer? What do you mean by you need to know how to PROOF?
     
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