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HP Support Assistant

Discussion in 'All Other Software' started by Holcy2, Feb 9, 2013.

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  1. Holcy2

    Holcy2 Thread Starter

    May 2, 2011
    Tech Support Guy System Info Utility version, OS Version: Microsoft Windows 7 Home Premium, Service Pack 1,64 bit
    Processor: Intel(R) Pentium((R) CPU B950 @ 2.10GHz, Intel64 Family 6
    Model 42 Stepping 7, Processor Count 2, Ram: 4043, Graphics Card: Intel(R) HD Graphics Family, 1797 Mb
    Hard Drives: C: Total-457016 MB, Free-409268 MB; D: Total- 15658 MB, Free-1699 MB; E Total 4055 MB, Free-1103 MB;
    Motherboard: Hewlett-Packard,1671 Antivirus: Advanced SystemCare Ultimate, Updated and Enabled

    I am having a problem with HP Support Assistant. It has an error occurred on the top. When I try to uninstall it it also has an error message saying Error # 1315 A network error occurred whilr attempting to read from C:\Windows\Installer\HP Support Assistant.. Then it says C:\swsetup\SP58915\Metro.xml

    I tried getting it fixed through HP but after 3 hours on the phone he was not able to help.
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