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HP webcam not working, messenger says no webcam found.

Discussion in 'Hardware' started by crzybrownfan, Feb 18, 2010.

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  1. crzybrownfan

    crzybrownfan Thread Starter

    Joined:
    Feb 18, 2010
    Messages:
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    My computer is fairly new...that's why this issue is driving me crazy! I use skype and messenger a lot because I'm currently stationed in Europe. When I first arrived everything worked great. Then, the voice went out on Skype so we started using Yahoo messenger..then the camera went out on messager...I went and bought both an external webcam and microphone and neither would work at the same time but every once in awhile one would work. Currently I can get voice on skype and that's it. Skype doesn't even give me the option of a webcam anymore and when i try with messenger it says no connection found. I'm not a computer smart person and I've tried and tried to get the camera working. I have no idea what to do about it now..I'm almost to the point of just buying another computer. I would love to be able webcam and talk at the same time!! Please help!!
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,931
    i have moved to hardware forum

    take off the external microphione and webcam - lets see if we can get the intergrated devices working first

    exact make and model of the PC
    what windows version XP, vista ?

    goto device manager
    ----------------------------------------------------------------------------
    {Device Manager}
    Post back the results in device manager
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} > network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X

    for windows 7
    start > control panel>
    System and Security>
    Device Manager

    the camera should be under imaging devices
    post back a screen shot

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ----------------------------------------------------------------------------
    Microphone
    I need to know the windows version for microphone to see if muted
    vista
    on the speaker icon in the bottom right hand corner of the PC screen
    speaker icon bottom right hand side
    right click
    playback devices
    click on speaker
    properties button
    levels tab

    should see microphone - is it muted
    ------------------------------
    on XP if you double click the speaker Icon - it should open a mixer screen with a microphone slider - is that muted ?
     
  3. crzybrownfan

    crzybrownfan Thread Starter

    Joined:
    Feb 18, 2010
    Messages:
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    I've already taken them both off and I can get voice on skype,not on messenger, and the webcam on neither!! I'm at work right now so I'll have to wait to get the computer number but it's running windows 7.
     
  4. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,931
    does this mean the microphone works on skype - but not messenger ?

    also need the other information - so i guess we will need to wait until your home for an answer
    there will be a camera program on the PC - that you can run to test the camera - but that varies depending on the manufacturer - but it should be listed in the user manual
     
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