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hp windows 10 doesnt wake up

Discussion in 'Windows 10' started by rookie123, Sep 6, 2018.

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  1. rookie123

    rookie123 Thread Starter

    Sep 6, 2018
    i recently colored the logo of my hp laptop with a black color permanent marker.the following day,it dint show any signs of turning on or charging.please help.
  2. managed

    managed Trusted Advisor Spam Fighter

    May 24, 2003
    First Name:
    Hi and welcome to TSG.

    What model HP laptop is it ? Where is the logo you used the marker on ?
  3. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    So it's not so much as not waking up but being on as much as not turning on at all?

    Disconnect the power cable from the laptop, disconnect the power cable from the power brick/adapter , and disconnect the cable from the wall. Remove the battery from the laptop and then press and hold the power button for 30 seconds. Reconnect the battery and all power cables. Try turning in on again. If that doesn't work, try a power outlook in another room.
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