Hp with Beats audio

[Beta19]

Not sure where to put this one, so if a moderator wants to move it, feel free to. This is for anyone that has any HP laptop with Beats Audio integrated in it. I have an HP ENVY dv6 with Beats Audio. Does anyone else with these laptops have anything weird going on with their volume. I can play a song at a normal level and then all of a sudden the volume seems to go lower for a minute, then comes back up. I have played around with the sound settings, as well as the Beats Audio control panel. It has done this since I got it last year. My laptop has the subwoofer in it and I wonder if it has anything to do with it. It also does it when I have headphones on so I don't think it's anything with the actual speakers or the subwoofer. Nothing critical, just annoys me sometimes. Thanks in advance.

Thanks, Adam

 

[dustyjay]

Is this the same laptop that you are having trouble with the power adapter? If so, did you do a full purchase from Aarons or on contract? If contract, I would return to Aarons and have them make it right. I have always had good luck with their repair policy.

 

[Beta19]

I Already took it to them to have that looked at. They said that the power jack was fine. That's why I came here to see if there were any other ideas or options. I was told that the power cord could be insufficient for my laptop and struggling to charge it.(I think this is stupid because Aaron's gave me this power cord with my laptop)...They also said that they couldn't give me another cord because the one I have is on the replacement list for my laptop......I don't think they know what they are talking about. I wish the old manager was there and I could talk to him and he would have it straightened out.