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hpqscnvw has stopped working (vista)

Discussion in 'Windows Vista' started by hyho, Jan 24, 2013.

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  1. hyho

    hyho Thread Starter

    Jan 24, 2013
    after looking through a number of forums and threads I was successful at last, as follows:

    go to HP support and find "hp print and scan doctor (hppsdr.exe)". they checked my printing and scanning software, found out that hpqscnvw.exe is no longer up to date and sent me an updated version and installed it. now everything works fine. all that after uninstalling, downloading and re-installing the complete printing software more than once. my hp printer is an officejet 6310 all-in-one. should work for AIO products.
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