HTML/Infected.WebPage.Gen - Need some help for removal, log inside

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stew181

Thread Starter
Joined
Apr 4, 2010
Messages
3
yesterday my friend got some malware from a url while browsing the net on my desktop. Now I'm stuck with it, pop ups keep coming up every 10 or so minutes, asking me to buy some sh1t. here is the log from hijack this.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:03:26 PM, on 4/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Avira\AntiVir Desktop\sched.exe
D:\Program Files\Avira\AntiVir Desktop\avguard.exe
D:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Avira\AntiVir Desktop\avshadow.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\Hletub.exe
D:\Program Files\Avira\AntiVir Desktop\avgnt.exe
D:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
D:\Program Files\Everything\Everything.exe
D:\WINDOWS\system32\RunDll32.exe
D:\Program Files\CyberLink\PowerDVD10\PDVD10Serv.exe
D:\Program Files\Cyberlink\Shared files\brs.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\Replay Media Catcher\FLVSrvc.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\Program Files\Canon\MyPrinter\BJMyPrt.exe
D:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
D:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
D:\PROGRA~1\FREEDO~1\fdm.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\uTorrent\uTorrent.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
D:\Program Files\MPC HomeCinema\mpc-hc.exe
D:\WINDOWS\system32\SNDVOL32.EXE
D:\Program Files\NewsBin\nbpro.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\DOCUME~1\Stew\LOCALS~1\Temp\Hsq.exe
d:\program files\avira\antivir desktop\avcenter.exe
D:\WINDOWS\system32\msiexec.exe
D:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Program Files\Free Download Manager\iefdm2.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - D:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - D:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [avgnt] "D:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [VirtualCloneDrive] "D:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [Everything] "D:\Program Files\Everything\Everything.exe" -startup
O4 - HKLM\..\Run: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
O4 - HKLM\..\Run: [RemoteControl10] "D:\Program Files\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [BDRegion] D:\Program Files\Cyberlink\Shared files\brs.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Ask and Record FLV Service] "D:\Program Files\Replay Media Catcher\FLVSrvc.exe" /run
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "D:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] D:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] D:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "D:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "D:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKCU\..\Run: [AnyDVD] D:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Free Download Manager] D:\PROGRA~1\FREEDO~1\fdm.exe -autorun
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [uTorrent] "D:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [YVIBBBHA8C] D:\DOCUME~1\Stew\LOCALS~1\Temp\Hsq.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Freenet Tray.lnk = K:\Freenet\bin\freenettray.exe
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://D:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Program Files\Free Download Manager\dllink.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5E9F228C-B49C-4271-AC74-4F5E810A1EF0}: NameServer = 93.188.163.136,93.188.166.163
O17 - HKLM\System\CCS\Services\Tcpip\..\{F0492A8C-E8AD-49D2-AFC1-76D9DCE36D7C}: NameServer = 93.188.163.136,93.188.166.163
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.163.136,93.188.166.163
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.163.136,93.188.166.163
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.163.136,93.188.166.163
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - D:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - D:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Freenet background service (freenet) - Unknown owner - K:\Freenet\bin\wrapper-windows-x86-32.exe (file missing)
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - D:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA-OMEGA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - D:\Program Files\OpenVPN\bin\openvpnserv.exe

--
End of file - 8537 bytes
 

stew181

Thread Starter
Joined
Apr 4, 2010
Messages
3
scanned with superantispyware & antvir antivirus, but no luck in removal.
 
Joined
Dec 31, 1969
Messages
1,016
My name is SweetTech. I would be glad to take a look at your log and help you with solving any malware problems. I'd be grateful if you would note the following:

  • Logs from malware removal programs (DDS is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post.
  • Please make sure to carefully read any instruction that I give you.
    Reading too lightly will cause you to miss important steps, which could have destructive effects.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within five days
    . I will post a reminder should you seem to fail to do this, however, if you fail to reply within two days then,
    unless I have been notified of your absence in advance, the topic shall be closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic. The only time you can and should PM me is when I have not been replying to you for several days (usually around 4 days) and you need an explanation. If that's the case, just send me a message to me on here. ;)
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________


OTL Custom Scan

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under Custom Scan paste this in

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
    • You may need two posts to fit them both in.



NEXT:



Scanning with GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.


  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.



NEXT:



Please make sure you include the following items in your next post:
1. Any comments or questions you may have that you'd like for me to answer in my next post to you.
2. The logs that were produced after running the OTL scans. (OTL.txt & Extras.txt)
3. The log that was produced after running GMER
4. An update on how your computer is currently running.​
It would be helpful if you could answer each question in the order asked, as well as numbering your answers.
 
Joined
Dec 31, 1969
Messages
1,016
Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
 
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