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HTML Mail vs Plain text

Discussion in 'Web & Email' started by lola2001, Dec 28, 2004.

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  1. lola2001

    lola2001 Thread Starter

    Joined:
    Jan 29, 2001
    Messages:
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    I normally use Outlook Express 6 but recently I installed Outlook to help someone troubleshoot a problem. It's still on my system but I do not use it.

    Now whenever I send a message I get a pop up telling me that some people don't want to recieve HTML mail. Then it asks me how I want to send it; HTML or Plain Text.

    I get this annoying pop up everytime I send mail and I can't figure out how to get rid of it. I tried uninstalling Outlook but it seems I can't get rid of it unless I uninstall the whole office suite.

    Any suggestions? Thanks
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,145
    Hi lola2001

    When you installed Microsoft Outlook, it probably became your default messaging program.

    In Outlook Express,
    Tools>Options>General tab,
    Under Default Messaging Programs
    Click on the Make Default button to return Outlook Express as your default messaging program.

    You can also check Internet Options in the Control Panel,
    on the Program tab, look to see if Outlook Express is showing in the field for Email:

    Let us know what happens.
     
  3. lola2001

    lola2001 Thread Starter

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    Thanks but that was the first thing I checked. Outlook is not coming up when I send email, just a pop up asking me if I want to send html or plain text. I figure it was because of Outlook because it started right when I installed it.
     
  4. EAFiedler

    EAFiedler Moderator

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    In Tools>Options>Send tab,
    Mail Sending Format
    click on the HTML Settings button,
    what encoding do you show there?
     
  5. lola2001

    lola2001 Thread Starter

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    Jan 29, 2001
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    Quoted Printable
     
  6. EAFiedler

    EAFiedler Moderator

    Joined:
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    Messages:
    14,145
    With Outlook Express closed:

    Try reregistering Outlook Express
    Start>Run
    key in:
    "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg

    there is a space before the /reg

    Reboot

    Then open Outlook Express, and verify it is still the default messaging program.
     
  7. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,145
    Also, check your Address book on the Name tab, see if there are any checkmarks for Send Email using plain text only
     
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