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HTTP 500 internal server error in secure site?

Discussion in 'Windows XP' started by liketolearn, Feb 4, 2010.

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  1. liketolearn

    liketolearn Thread Starter

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    Hi,
    I can log into my secure site then when trying to go beyond that, it seems to take along time ("timeout"?) to get to the next secure page. When it finally does I click to access my personal files and instantly I get the error message. I have tried to figure out when this started but it has been a while since trying to access this site. I have read that update 831167 for ie6 corrects this. I have ie7 and cannot put that update in as I get warnings that I don't have ie6 sp1 installed. Also, I have reset the settings in security and enabled all cookies.
    Also, I have tried the microsoft "fix it" for the registry and needed to use my XP CD. Still not working. This is bugging me as I was able to use this site 6 months ago.
    Any other ideas would be greatly appreciated.
     
  2. Phantom010

    Phantom010 Trusted Advisor

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    Have you read the suggestions HERE?
     
  3. liketolearn

    liketolearn Thread Starter

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    Thanks for replying! Yes this is what I had tried first and each one did not work. I found something about changing the timeout but that was too confusing for me to follow.
     
  4. liketolearn

    liketolearn Thread Starter

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    This is still a problem that I cannot find any solution to. Any other suggestions?????
     
  5. Phantom010

    Phantom010 Trusted Advisor

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    Have you consided the possibilty that the error could only be resolved by fixes to the Web server software. It might not be a client-side problem.

    Have you tried accessing the website from another computer?
     
  6. liketolearn

    liketolearn Thread Starter

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    Yes, from my husband laptop there was no problem. He has XP and uses ie6 but it used to work on our desktop with ie7, I just can't figure out what changes or updates were made that could be the cause as I don't know exactly when this problem started. I don't access the website that often.
    Thanks for your time.
     
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