I am a minister needing help with laptop

I am an minister in a small town here in texas, so funds to go to a big place is not an option at this time. So I will pray for blessings for you and your family for some assistance.

I have a Dell Inspirion 1720 and it has windows vista on it. I am having a problem. When I turn it on, it tries to start a prgram called dell media direct then it goes blue screen and says something about it has stopped my computer from booting up because of a plug and play error. tells me to go to F8 on startup and chose safe mode and uninstall software. I hit the F8 it offers safe mode them I click on it and it says window xp embedded and then it restarts and samething happens over and over again. I wanted to do the F8 system restore to factory settings, but it does not even offer that to me as an option...

I would be greatful for anyhelp you may offer..

Rev. Scott

 

Do you have the instalation or repair disks ?

 

The Dell restoration feature stats with pressing CNTL F11 at startup . . but that will erase everything and start over . . do you have your data backed up?

http://support.dell.com/support/top...pe=&os=&component=&lang=&doclang=&toggle=&dl=

 

This issue is addressed here:
http://support.dell.com/support/top...57509A1394B6CB24E040AE0AB5E1781E&docid=330711

 

if you have your data backed up then i would advise formatting and reinstalling either xp or vista..

 

if you havent got your data backed up then try doing a low level format and start over!

 

Any progress?