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I can’t open internet explorer on my computer

Discussion in 'Windows 7' started by Ruby0029, Dec 10, 2018.

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  1. Ruby0029

    Ruby0029 Thread Starter

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    My computer is not letting me open internet explorer. Everytime I click on it the window appears for a second and then it closes by itself. I tried restarting that didn’t work. I looked up on google how to fix and I could not find anything.
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    1. From a run cmd - windows key +R
    issue this instruction

    iexplore.exe -extoff

    it is easier to copy and paste it to a run cmd
    If IE then opens it is an add-on which is causing the problem.
    and when you reply I will advise you on how to deal with that problem

    2. If that does not work go Control Panel
    Troubleshooting
    type Internet
    in search bar and then follow screenshot
    Untitled.png

    selecting as shown by the red arrows, run as admin
    and fix automatically
     
    Last edited: Dec 11, 2018
  3. Ruby0029

    Ruby0029 Thread Starter

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    Neither one of those options worked. And for the bottom one I only got one result when I typed internet (Internet Connections) not three
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    It is windows 8.1 - please confirm

    and does this mean
    that you typed just the word - internet - in the search
    and only received one result namely
    Internet Connections
    because on 8.1 you should have got the three, whereas on Windows 7 you would only receive
    the one result
    Internet Connections
     
    Last edited: Dec 12, 2018
  5. Ruby0029

    Ruby0029 Thread Starter

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    I just checked and it’s windows 7. I thought it was windows 8
     
  6. TerryNet

    TerryNet Moderator

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    Terry
    Moved from Windows 8 to Windows 7 forum. Nice catch Macboatmaster.
     
  7. plodr

    plodr

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    17,655
    First Name:
    Liz
    Windows 7 gives me the following under Programs
    Internet Explorer
    Internet Backgammon
    Internet Checkers
    Internet Explorer (no addons)

    Just to clarify: you do not see Internet Explorer listed once or twice under programs?

    These steps allow us to see if it has been disabled.
    1. Open Control panel
    2. Select programs and Features
    3. In the left column, click on Turn Windows Features on or off

    Wait because it will take some time for the list to populate.
    Eventually things appear in the box.
    Scroll down to Internet Explorer 11 and be sure there is a check/tick in the box in front of IE 11.
     
  8. Ruby0029

    Ruby0029 Thread Starter

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    There was already a check/tick next to IE 11.
     
  9. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Last edited: Dec 14, 2018
    plodr likes this.
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