I have a 500GB external hard drive with my files but I can access them. it takes a long time to load then ask for format. the format also does not work, it says windows can not format this drive. when the disk is connected I can't also access disk management
What make and model is the external drive please.
Does it show signs of life, like a light coming on or flashing, or can you hear anything when you put youe ear near it ?
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