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i can't adjust the brightness

Discussion in 'Windows 8' started by ricchie, Jan 22, 2014.

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  1. ricchie

    ricchie Thread Starter

    Jan 22, 2014
    the screen on my lenovo ideapad Z500 touch has dimmed and i can't adjust it back. i've tried the all the brightness settings i can find adn even updated the drivers but this hasn't worked, any ideas would help thanks.
  2. TopSho27


    Dec 9, 2013
    Let us have some PC specifications.
    Check and post
    TSG System Information Utility - found here.

    Download Security Check by screen317 from.

    Save it to your Desktop.
    Double click the install icon.
    If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the PC - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.

    The saved log will be called checkup.txt.


    Oct 30, 2003
  4. ricchie

    ricchie Thread Starter

    Jan 22, 2014
    sorry i'm a total noob tbh !! but here's all my stats

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 8
    RAM: 8047 Mb
    Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
    Hard Drives: C: Total - 905049 MB, Free - 631977 MB; D: Total - 25599 MB, Free - 22744 MB;
    Motherboard: LENOVO, INVALID
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

    Results of screen317's Security Check version 0.99.79
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    McAfee Anti-Virus and Anti-Spyware
    Windows Defender
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Adobe Flash Player 11.9.900.170
    Adobe Reader XI
    Mozilla Firefox 24.0 Firefox out of Date!
    Google Chrome 31.0.1650.63
    Google Chrome 32.0.1700.76
    ````````Process Check: objlist.exe by Laurent````````
    mcafee VirusScan mcods.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
  5. ricchie

    ricchie Thread Starter

    Jan 22, 2014
    sorry pal the link doesn't work... i'll try the intel driver tho thanks.
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