1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved I cant connect to certain websites

Discussion in 'Networking' started by MeepWagon, Dec 7, 2018.

Thread Status:
Not open for further replies.
Advertisement
  1. MeepWagon

    MeepWagon Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    6
    Like.. ive been trying things from different forums and like everytime i go to store.steampowered.com or something, it tells me that it times out. And i dont know anything about internet things and just want this fixed.
     
  2. RT

    RT

    Joined:
    Aug 20, 2000
    Messages:
    11,001
    Hello, and welcome to TSG.
    Be glad to help you if you could clarify your issues a bit more.
    The link you gave goes to Steam, have you installed the software, and created an account?
    Do you wish to play a game using Steam?
    But you can't access the game?
    If so, this might be better addressed in the Games forum.

    Many sites will time you out if there has been no activity on it for certain amount of time. I personally have never had that happen with Steam.
    Also it would be helpful if we knew your system specs, so run this:
    https://static.techguy.org/download/SysInfo.exe
     
  3. MeepWagon

    MeepWagon Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    6
    Here are my specs
    ----------------------
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 8061 Mb
    Graphics Card: NVIDIA GeForce GT 730, 1024 Mb
    Hard Drives: C: 930 GB (906 GB Free);
    Motherboard: Dell Inc., 0C27VV
    Antivirus: Windows Defender, Enabled and Updated
    -----------------------
    And i cant access the steam website all together (as for other websites too), it just says connecting until it times out. Other sites like Youtube work though.

    On a sidenote i think it should be mentioned im plugged in via ethernet and my desktop is the only one that has this problem, my laptop can go to any website.
     
  4. RT

    RT

    Joined:
    Aug 20, 2000
    Messages:
    11,001
    Thank you for that information, as well as the side note!

    Are you using the same connection and browser with your laptop and desk top?
    Try a different browser on the desk unit, such as Firefox or Chrome
     
    Last edited: Dec 7, 2018
  5. MeepWagon

    MeepWagon Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    6
    Like i said, the desktop is connected via ethernet. However the laptop is connected via wifi. (Same internet though)

    And they are both using google chrome.
     
  6. RT

    RT

    Joined:
    Aug 20, 2000
    Messages:
    11,001
  7. MeepWagon

    MeepWagon Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    6
    i would, but i get this message. Probably because programs (like minecraft, but oddly not discord) dont get internet.
     

    Attached Files:

  8. MeepWagon

    MeepWagon Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    6
    also this
     

    Attached Files:

  9. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,550
    First Name:
    James
    It's possible you are having DNS issues on this particular computer so some software. Is your ISP Suddenlink?

    Couple things to try on the affected computer = in command prompt, type the following:

    ping abc.com
    ping 199.181.132.250
    ping 192.168.0.1

    If the first one fails but the others do not, then we are looking at DNS issues.
     
  10. MeepWagon

    MeepWagon Thread Starter

    Joined:
    Dec 7, 2018
    Messages:
    6
    i actually found out port 80 was being blocked via the router firewall, thanks though.
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1220190

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice