I can't find the DRM folder

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Hugh77

Thread Starter
Joined
Apr 7, 2008
Messages
5
Sorry for posting this again but I think i posted it in the wrong forum before as nobody could answer, so i'm trying here.
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When trying to stream or download a tv program from 4od (channel 4 on demand) a message pops up telling me

"We have detected a problem with your Digital Rights Management (DRM) store files. Click Continue for instructions on how to fix the problem."

I follow the instructions until it tells me to open the DRM follder which i can not locate
It tells me:
If you cannot find the DRM folder, do the following:

1.
In Windows, click Start, and then click Run.

2.
In the Open text box, type regedit, and then click OK.

3.
In Registry Editor, click the following registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\DRM.

4.
Double-click the DataPath value. The path to the DRM folder is displayed in the right collom

I still can not locate the DRM foder although registry key shows me the path
(It is not where it says it it, or a least i cant see it)
 

Hugh77

Thread Starter
Joined
Apr 7, 2008
Messages
5
Thanks but i still need further help. there is nothing in the folder and the instructions tell me to delete whats in the folder
 
Joined
Jun 13, 2007
Messages
27,552
Hi Hugh77,

It should be here
C:\Documents and Settings\All Users\DRM

However you might have to try navigating to
Tools > Folder Options > View tab > uncheck the option that says Hide protected operating system files.

See if this change lets you view the DRM folder.

Make sure you check the Hide protected operating system files option once you are done.
 
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