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I can't find the DRM folder

Discussion in 'Windows XP' started by Hugh77, Apr 8, 2008.

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  1. Hugh77

    Hugh77 Thread Starter

    Joined:
    Apr 7, 2008
    Messages:
    5
    Sorry for posting this again but I think i posted it in the wrong forum before as nobody could answer, so i'm trying here.
    --------------------------------------------------------------------------------

    When trying to stream or download a tv program from 4od (channel 4 on demand) a message pops up telling me

    "We have detected a problem with your Digital Rights Management (DRM) store files. Click Continue for instructions on how to fix the problem."

    I follow the instructions until it tells me to open the DRM follder which i can not locate
    It tells me:
    If you cannot find the DRM folder, do the following:

    1.
    In Windows, click Start, and then click Run.

    2.
    In the Open text box, type regedit, and then click OK.

    3.
    In Registry Editor, click the following registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\DRM.

    4.
    Double-click the DataPath value. The path to the DRM folder is displayed in the right collom

    I still can not locate the DRM foder although registry key shows me the path
    (It is not where it says it it, or a least i cant see it)
     
  2. stantley

    stantley

    Joined:
    May 22, 2005
    Messages:
    7,091
    If you have Windows XP it's C:\Documents and Settings\All Users\DRM.
     
  3. Hugh77

    Hugh77 Thread Starter

    Joined:
    Apr 7, 2008
    Messages:
    5
    Thanks but i still need further help. there is nothing in the folder and the instructions tell me to delete whats in the folder
     
  4. Athan

    Athan

    Joined:
    Jun 13, 2007
    Messages:
    27,552
    Hi Hugh77,

    It should be here
    C:\Documents and Settings\All Users\DRM

    However you might have to try navigating to
    Tools > Folder Options > View tab > uncheck the option that says Hide protected operating system files.

    See if this change lets you view the DRM folder.

    Make sure you check the Hide protected operating system files option once you are done.
     
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