I Can't Get On The Net

[DSRTDWLR2]

I Have A Compaq Laptop Which Doesn't Recognize The Phone Line When I Plug It In. I Have Aol Which Works Great On My Desktop But The Laptop Says It Needs A Driver. I Have Windows Xp. Can Anyone Advise Me? Thanks

 

[DSRTDWLR2]

I Have A Compaq Laptop Which Doesn't Recognize The Phone Line When I Plug It In. I Have Aol Which Works Great On My Desktop But The Laptop Says It Needs A Driver. I Have Windows Xp. Can Anyone Advise Me? Thanks

 

[Triple6]

Whats the exact error you get?

To check if the modem is functioning go to Control Panel - System - Hardware - Device Manager - Expand Modems - Double Click the modem(should only be one listed) - here you can see the modem settings, status, and do a Diagnostics (Query Modem). If the modem driver needs to be reinstalled you can do that by downloading the latest driver from Compaq's website and installing it. AOL should also be able to help you over the phone setting up their browser/software/connection.