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I can't use any antivirus:(

Discussion in 'Virus & Other Malware Removal' started by separate, Sep 5, 2004.

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  1. separate

    separate Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
    23
    hi all.. this is my first post... my problem is, I can't use any antivirus program... when I open it, it's suddenly closed... and my other problem is, when I click one of link in internet nothing happens... Opens a white page... I use xp... I sent you hijackthis log... I'm sorry for my bad english...

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.exe
    C:\Program Files\AVPersonal\AVWUPSRV.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\mIRC\mirc.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\hijackthis\HijackThis[1].part1\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.php
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/
    R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
    F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: C:\WINDOWS\lbbho.dll - {5BA30457-4C19-4FF3-94C3-8A82DE5AB97E} - C:\WINDOWS\lbbho.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
    2 - BHO: C:\WINDOWS\lbbho.dll - {5BA30457-4C19-4FF3-94C3-8A82DE5AB97E} - C:\WINDOWS\lbbho.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
    O4 - HKLM\..\Run: [ScanRegistry] C:\W
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon.exe -AutoStart
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
    O9 - Extra button: ICQ 4.1 (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: {5F30B746-61AC-4C36-9DBC-00E39266BDE2} (ACLoginControl.LoginCtrl) - http://www.yorumcu.com/cab/ACLoginControl_1205.CAB
    016 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38208.4610416667
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Rescan and check exch of these then close all browser windows and click "fix checked"

    F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe

    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe

    O2 - BHO: C:\WINDOWS\lbbho.dll - {5BA30457-4C19-4FF3-94C3-8A82DE5AB97E} - C:\WINDOWS\lbbho.dll

    2 - BHO: C:\WINDOWS\lbbho.dll - {5BA30457-4C19-4FF3-94C3-8A82DE5AB97E} - C:\WINDOWS\lbbho.dll

    O4 - HKLM\..\Run: [ScanRegistry] C:\W

    O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s


    then reboot into safe mode http://dotcomsecurity.org/forums/index.php?showtopic=55


    Open windows explorer, find then delete:
    c:\program files\altnet
    C:\WINDOWS\system32\fservice.exe

    Reboot:
    Download Adaware SE http://www.lavasoftusa.com/support/download/
    The first step is updating your Ad-Aware SE. You can do this by going to the bottom right corner and clicking on the link that says "Check for Updates Now".
    Press "Continue" on the bottom right on your screen
    Next another pop-up will pop-up saying what type of update it is and what to do, press "Okay" and a download screen will come up downloading the update. Press "Finish" after the update is downloaded. Now select "Finish" then on the bvottom right of your Adaware screen click "Start".
    A new screen will pop-up and will say "Select a scan mode". You want to click "Use Custom Scanning Mode". Before you press "Start" on the bottom right click "Customize" right next to "Use Custom Scanning Mode".

    Select the following:

    In the General tab select:
    Keep it all the same

    In the Scanning tab select:
    Under Drivers Folders and Files-select Scan within archives
    Under Memory and Registry select all that is underneath it!
    Make sure your harddrive is selected when you press "Select Drives and Folders to scan"

    In the Advanced tab select:
    Make sure you have everything under the "Logfile Detail Level" selected.
    (This makes it easier for people from Lavasoft forums see what options you have selected)

    In the Startup, Defaults, and Interface tab select nothing.


    In the Tweak tab select:
    You may not be able to select certain things in the tweak tab, but do not be alarmed.
    Under scanning engine select:
    "Unload recognized processes during scanning"
    "Scan registry for all users instead of current users only"
    Under Cleaning Engine select:
    "Always try to unload modules before deletion"
    "During removal unload Explorer and IE if necessary"
    "Let Windows remove files in use at next boot"
    "Delete Quarantined objects after restoring"
    Under log files:
    "Include Basic Ad-Aware settings in log file"
    "Include additional Ad-Aware settings in log file"
    "Include reference summary in log file"
    "Include used command line parameters in log file"
    All of the other links are just fine.

    Press "Proceed" to save the settings


    Press "Next" on the bottom right hand corner.
    Ad-Aware SE will scan your computer for possible spyware threats or anything that you have on your computer that maybe spyware.
    Then click ”Next “ to remove any objects found
    ________________________________________________________________________


    Post a fresh log then please and include the entire log without removing anything.
     
  3. separate

    separate Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
    23
    I wanna ask something mobo... what is fservice.exe? is it a trojan or something that?
     
  4. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Backdoor trojan
     
  5. separate

    separate Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
    23
    oh god...thanks for your help mobo:)... it's really good solution for my system...
     
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