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i deleted my audio device by accident and i need it back

Discussion in 'Windows XP' started by marialena, Jul 14, 2012.

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  1. marialena

    marialena Thread Starter

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    start->control panel
    from control panel-> sound,speech and audio devices
    from then to sound and audio devices
    there it say i have no sound device
    help me !
    PS: i dont have any disk of my Mother Board!
     
  2. flavallee

    flavallee Trusted Advisor

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    Can you advise us exactly what you did instead of just saying you "accidentally deleted" the audio device?

    ------------------------------------------------------

    Right-click MY COMPUTER, then click Properties - Hardware - Device Manager.

    Are there any entries with a yellow ? or ! next to them?

    ------------------------------------------------------

    What's the brand name, model name, and model number of your computer?

    ------------------------------------------------------
     
  3. marialena

    marialena Thread Starter

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    well i accidentally deleted my sound card from remove/change program , from the control panel .
    from the device manager i see a yellow (!) next to a file named - PCI device - .
    my brand of my laptop is fujitsu siemens .
    umm where can i see my model number and my model name?
    and i use windows XP
     
  4. flavallee

    flavallee Trusted Advisor

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    What you apparently did was uninstall/remove the driver software in Control Panel - Add Or Remove Programs for the sound device.

    Double-click that yellow ! entry in the Device Manager to open its properties window.

    Click the "Details" tab, then select "Hardware Ids".

    You will see one or more strings that have VEN_####&DEV_#### as part of it.

    Advise what the numbers and letters are that follow VEN_ and DEV_

    That vendor code and device code is what identifies the sound device, so don't make any typos.

    -------------------------------------------------------
     
  5. marialena

    marialena Thread Starter

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  6. flavallee

    flavallee Trusted Advisor

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    According to vendor code 8086 and device code 27D8, your laptop has Realtek High Definition Audio.

    Go here and click one of the "Download @ MajorGeeks" links to download and SAVE the WDM_R270.exe file.

    After its been downloaded and SAVED, close all open windows first, then double-click it to start the install process.

    Follow the instructions from there.

    -----------------------------------------------------------
     
  7. marialena

    marialena Thread Starter

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    i did it and it restarted !
    now i see a small icon that is green and grey down right but i dont see the icon of the volume
    my sound didnt get back. Is anything else that i have to do ?
    and i still see this (!) next to PCI
     
  8. flavallee

    flavallee Trusted Advisor

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    Go to Windows Updates and do a custom scan.

    Once the scan is finished, see if anything is in the hardware list.

    If the sound driver is listed there, select it and then download and install it.

    -----------------------------------------------------------

    If that doesn't work, go to the Intel site here, then allow the Intel Driver Update Utility to load and run.

    If it displays a sound driver, download and install it.

    ----------------------------------------------------------
     
  9. marialena

    marialena Thread Starter

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    sorry sir but i dont really understated what you want me to do :/
     
  10. marialena

    marialena Thread Starter

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    from the control panel i see that my ''sounds and audio devices'' that i have no audio device, the audio tab is aaaaall grey and it says no playback devices ,no recording devices etc ...
     
  11. marialena

    marialena Thread Starter

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    sir, can we try to download a sound device?
    i appreciate that you spare time for my laptop and that you want to help me so if you cant do anything else its ok. i will wait for someone else to reply :/
     
  12. flavallee

    flavallee Trusted Advisor

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    I'm not there, and there's only so much that I can do from here.

    You need some "hands on" help by someone who's computer-knowledgeable.

    ---------------------------------------------------------------------
     
  13. marialena

    marialena Thread Starter

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    okay sir thanks!
     
  14. flavallee

    flavallee Trusted Advisor

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    Sorry I can't be of more help. :eek:

    Good luck getting the sound issue resolved. (y)

    ---------------------------------------------------------------------
     
  15. marialena

    marialena Thread Starter

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    :eek: thats okay !
     
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