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I dont know what to do. Computer freezes constantly

Discussion in 'Windows XP' started by stuckknot, May 9, 2005.

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  1. stuckknot

    stuckknot Thread Starter

    May 9, 2005
    Hi. I despratly need some help. I am 16 and my parents got a new compaq persario s4020wm desktop a little under a year ago. Ever since we have had it, it does nothing but freeze on us. We bought some memory, took it to a computer professional, spybot, etc. We sent it back to compaq and they did a complete check and it wasnt anything that they could fix. After the first 218 MB memory upgrade it did goof for about 3 or 4 months. It sometimes freezes over 10 times a day and gets so bad that I dont even start it up sometimes. I am trying to finish up papers and what not because im graduationg this year but I cant with this computer. Alot of people say "well I guess you just got a bad apple, go and get a dell". Me nor my parents have the money for a new computer right now and I dont see why this one isnt working. Please someone with some expiernce give me some input. I have 736MB or ram installed right now and it freezed twice while registering for this website.


    May 9, 2005
    I'll probably sound stupid for this but honestly, just sounds to me like you need to remove the case, get a nice big fan and set it right there up next to your computer, cause it sounds like you're overheating. Either that or try switching your ram around (take one strip and put it in the other's slot, take that strip put it in the other slot).

    Figured I'd just throw it out there...
  3. Topazz


    Sep 16, 2000
    I would be inclined to send it back to Compaq again before the warranty runs out.

    Not sure what your laws are like over there but here everything needs to be "fit for the purpose of which it is designed" and a computer that constantly freezes is NOT normal and it would have to be put right or a replacement provided.
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