I feel sketched out

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Jake1112

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Jul 13, 2020
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Ok, I bought a used desktop off amazon. Windows 10 pro. Intel core i5-2400. 8gb ram.64 bit operating system. Weird thing is when I first booted it up, it already had a user named 'Admin'- I didn't get to set it up myself I found that very weird so I tried to reset it, to wipe and reinstall Windows but I get a message that says, "could not find the recovery environment." I found that extra weird so I called them and said hey what gives? I couldn't even get to bios the natural way. might be able to force myself in but I couldn't access it through the normal ui. So I feel sketched out and I called them and they said that they would send me a new version of windows to install through the mail on a disk. I don't know what to do. Should I just send it back to amazon? I worry about keyloggers and other sketchy stuff a lot. Could the 'new' disk they send also be corrupted?. I'm paranoid but privacy is really important to me. I'd appreciate any advice.
 
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Joined
Sep 21, 2007
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12,430
You can download the MS Media Creation Tool yourself and generate a new Windows setup DVD or USB memory stick. And then boot that to re-install Windows.
 

Goddess-Bastet

Virginia
Joined
Apr 26, 2019
Messages
394
Can you access Windows?
If so check these:
Right click on start & choose powershell with admin & enter: slmgr.vbs /dlv
This will show a popup showing whether your license is OEM, Retail, or Volume amongst other information.
If it shows a volume license then return the PC as it’s been illegally activated/ Windows is not genuine.
Also open disc management to see if there’s a recovery partition shown.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
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117,939
Jake1112,

I edited your post for language. Please be more careful in the future as this is a family friendly site.
 
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