If you couldn't tell from the title of my post, I am having a problem with my scanner. (In fact I have NEVER been able to get a scanner working).
I have a UMAX Austra 2200, which connects Via USB.
When I attached it, Windows Installed the driver, then said "your new hardware is attached and ready to use". I restarted the system for good measure.
When it came back up, I tried to use it. I used the import function on photoshop. It gave me the scan options, and I clicked OK. The scanner did nothing, and photoshop imported a solid black document.
When I run the diagnostics, (right clicked on the scanner in my computer> properties) it came back in less than a second, and said the scanner test was successful. (even though it still did nothing.)
I tried to go to the Manufacturers site, but they don't support it. (they want you to buy a CD-rom with their drivers, and then wait two weeks for them to ship it.)
Any help is appreciated.
Nick Rahl
I have a UMAX Austra 2200, which connects Via USB.
When I attached it, Windows Installed the driver, then said "your new hardware is attached and ready to use". I restarted the system for good measure.
When it came back up, I tried to use it. I used the import function on photoshop. It gave me the scan options, and I clicked OK. The scanner did nothing, and photoshop imported a solid black document.
When I run the diagnostics, (right clicked on the scanner in my computer> properties) it came back in less than a second, and said the scanner test was successful. (even though it still did nothing.)
I tried to go to the Manufacturers site, but they don't support it. (they want you to buy a CD-rom with their drivers, and then wait two weeks for them to ship it.)
Any help is appreciated.
Nick Rahl