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i have a trojan virus. help

Discussion in 'Windows XP' started by FoolishWaze, Jan 23, 2007.

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  1. FoolishWaze

    FoolishWaze Thread Starter

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    i ran a scan on my PC using TREND MICRO housecall 6.5 and it found a virus that it can't delete. you guys are the best at taking care of this stuff so i came to you. :)

    here's what it found:

    TROJ_BRDUPDATE.D
    E6F1873B.DLL found in C:\windows\system32\e6f1873B.dll

    how do i remove this from my PC?

    hope to hear from you soon
     
  2. FoolishWaze

    FoolishWaze Thread Starter

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    i'm running windows XP. sorry
     
  3. techy689

    techy689

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    First, BACK EVERYTHING UP. Next, launch Windows in safe mode and run your virus scanner again. See if it will delete the file. If it doesn't, locate the file and try deleting it manually. Check out the file's properties and make sure it isn't hidden or read-only.
     
  4. FoolishWaze

    FoolishWaze Thread Starter

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    how would i back everything up? kinda new to this so please forgive me for asking such dumb questions
     
  5. techy689

    techy689

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    What ever you want to keep on your computer... that you can never get again, save to a floppy disk, cd, or flash drive.
     
  6. telegramsam

    telegramsam

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    You should have already HAD a backup. Find that file so you don't back it up and bring it back from the backup.
     
  7. techy689

    techy689

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    wat r u talkin about?
     
  8. telegramsam

    telegramsam

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    Me? I'm taking about not copying the file to your back up and importing it right back into your machine.
     
  9. techy689

    techy689

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    ooooo i c.. thanks for the clear up :)
     
  10. telegramsam

    telegramsam

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    :D back it up and bring it back from the backup? wow. I can't IMAGINE how that could be confusing...

    Sorry--I'll try to pay better attention to that!!
     
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