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I have no idea what happened

Discussion in 'Virus & Other Malware Removal' started by ItGirl, Jun 17, 2005.

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  1. ItGirl

    ItGirl Thread Starter

    Joined:
    Jun 17, 2005
    Messages:
    1
    I have 12 current connections under my ICP stats. The tech support guy for my internet service said I had spyware or viruses, and that was way too many connections. I ran hijack this, and this is what I got:

    (I have NO idea what any of this means... Please help if you can)

    Logfile of HijackThis v1.98.2
    Scan saved at 12:16:32 AM, on 6/17/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\Program Files\ASUS\Probe\AsusProb.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\D-Link\AirPlus XtremeG\AirPlusCFG.exe
    C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\E-Color\True Internet Color\TICIcon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\cmd.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Winamp\winamp.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe
    C:\Documents and Settings\It Girl\Desktop\I Hate Shortcuts\Spyware Tools\HijackThis 02.exe
    C:\Program Files\Mozilla Firefox\firefox.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://by12fd.bay12.hotmail.msn.com...01&a=7cea2eb1f3ea7f92491a2cd06028856d&fti=yes
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Program Files\D-Link\AirPlus XtremeG\AirPlusCFG.exe
    O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Tsl2] C:\PROGRA~1\COMMON~1\tsa\tsl2.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: True Internet Color Icon.lnk = C:\Program Files\E-Color\True Internet Color\TICIcon.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.

    Well you don't have that much in viruses and spyware, a p2p network and a minor spyware infection!

    I think you should phone up your tech support company and make a strong complaint especially if you are paying for this service! Even if you have spyware they should help you to fix it or give you some ideas and directions, but to leave you with all these extra connections and just say it is spyware and viruses is ridiculous!


    The version of hijack this you have is outdated, ditch the one you have and post another hijack this log!


    Download hijack this from the link below.Please do this. Click here:

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

    to download HijackThis. Click scan and save a logfile, then post it here so
    we can take a look at itfor you. Don't click fix on anything in hijack this
    as most of the files are legitimate.


    Go to control panel/click on network connections/ how many connections do you have, if you have 12 as you said, right click on them and disable 11 of them and leave the original one? If you have a ethernet connection or dial up, maybe delete all 12 and delete them if you can and make a new one using your old info, user name and passwords etc.


    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.


    O4 - HKLM\..\Run: [Tsl2] C:\PROGRA~1\COMMON~1\tsa\tsl2.exe
    O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)


    Now reboot to safe mode find and delete these files and folders if there?



    How to boot to safe mode

    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam


    How to show hidden files in Windows

    http://service1.symantec.com/SUPPOR...Virus Corporate Edition&ver=8.x&osv=&osv_lvl=


    Because XP will not always show you hidden files and folders by default,
    Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden
    files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View
    tab and make sure that "Show hidden files and folders" is checked. Also
    uncheck "Hide protected operating system files" and "Hide extensions for
    known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    C:\PROGRA~1\COMMON~1\tsa\tsl2.exe



    download ccleaner and run it.

    http://www.ccleaner.com/



    * Download the trial version of Ewido Security Suite here


    http://www.ewido.net/en/

    * Install ewido.
    * During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    * Launch ewido
    * It will prompt you to update click the OK button and it will go to the main screen
    * On the left side of the main screen click update
    * Click on Start and let it update.
    * DO NOT run a scan yet. You will do that later in safe mode.


    * Click here for info on how to boot to safe mode if you don't already know
    how.


    How to boot to safe mode

    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam


    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:


    * Now run Ewido:

    * Click on scanner
    * Put a check by the following before you scan:
    o Binder
    o Crypter
    o Archives
    * Click the Start Scan button to start the scan.
    * During the scan it will prompt you to clean files, click OK
    * When the scan is finished, look at the bottom of the screen and click the Save report button.
    * Save the report to your desktop


    Run ActiveScan online virus scan here

    http://www.pandasoftware.com/activescan/

    When the scan is finished, anything that it cannot clean have it delete it.
    Make a note of the file location of anything that cannot be deleted so you
    can delete it yourself.
    - Save the results from the scan!


    post a fresh hijack this log, the ewido log and the active scan log.
     
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