I killed MSConfig

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lmbinc

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Nov 12, 2011
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I have a two year old HP desktop computer. Someone was yelling at me tonight that I had to clean up MSC onfig - which was obviously a real problem. I don't like to touch it, but I did. Now the computer won't start. It does actually start - you can see it go through the boot process - however I get to the point where it says "Start in Recovery Mode" or "Start in Normal Mode" I select normal - but it just comes back to this screen. I've tried recovery, but it's not a hardware issue - and it's checked the harddrive memory, etc. I know it's msconfig - but have no idea now how or what to fix. Can anyone offer any suggestions - I'm really upset at this point. Thanks!
 
Joined
Nov 4, 2011
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to my knowledge simply playing msconfig wont do something like this... try booting in safemode.... press F8 when the computer is starting and before the windows screen then select safe mode with networking
 
Joined
Nov 4, 2011
Messages
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to my knowledge simply playing msconfig wont do something like this... try booting in safemode.... press F8 when the computer is starting and before the windows screen then select safe mode with networking
also if you were trying to "clean up" i'd recommend ccleaner... its much more user friendly and you can mess up
 

lmbinc

Thread Starter
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Nov 12, 2011
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I actually cant get to safe mode. I only get the choice launch startup repair or normally - which it won't - it just bring me back to this screen. I can't get to the windows screen & pressing F8 just brings me to the same question screen. Sorry to be such a pest.
 
Joined
Nov 4, 2011
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as soon as you power on the pc keep tapping the F8 button.. and its not a problem this is what we do here solve peoples problems
 

lmbinc

Thread Starter
Joined
Nov 12, 2011
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I don't know if you are around, but I did get it to boot into safe mode w/ networking - I tried to reset MSConfig - but it still isn't working correctly. If you can offer any advice, I'd appreciate it.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
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83,102
You never were specific as to what you did in the System Configuration window and if was in the General or Boot or Startup or Services or Tools tab(s).

Select the Services tab, then make sure "Hide all Microsoft services" is NOT checked, then make sure ALL service entries are checked, then click Apply.

Restart the computer.

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lmbinc

Thread Starter
Joined
Nov 12, 2011
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4
A friend came over & discovered we had a power surge. He fixed the problem. Thanks so very much for all of your assistance.
 
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