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I need help diagnosing my pc problem

Discussion in 'Hardware' started by sushicake, Sep 14, 2019.

  1. sushicake

    sushicake Thread Starter

    Joined:
    Sep 14, 2019
    Messages:
    1
    so ive been having a problem wit my pc for the past couple of months when it comes to running anything in general... so like when i play a game or im on youtube or im editing on premiere pro... my computer would just freeze for like 20 seconds give or take and then rebuffer back to normal... when it freezes i am still able to talk on discord while as the software im working on remains frozen until it rebuffers... i just need some help on diagnosing what could be causing this problem... could it be my gpu... harddrive... ram... or even operating system ?
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,799
    First Name:
    Frank
    We know nothing about your computer and its hardware and operating system, so please do the following in it:

    Download and save the TSG System Information Utility (SysInfo.exe) file.
    After it's been downloaded and saved, double-click it to run it.
    Information about your computer will appear.
    Return here to your thread, then copy-and-paste the ENTIRE text here.

    ---------------------------------------------------------------
     
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