I need help, please.

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gamesgurl

Thread Starter
Joined
Jul 13, 2004
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43
My dad has been getting virus warnings when he is browsing the internet. He is using Mcafee virus scan. This is what pops up on his screen: C:\WINDOWS\SYSTEM\ACA.DLL and goes on to say this : Start page DU.dll.dr

Mcafee says it has detected this trojan and that it has been deleted and cleaned. But, invariably it comes back the next time he connects to the internet.

Can you help?

Thanks!
Gamesgurl
 
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Deletedmember81584

I am sure you need a whole system workover, but I think you should do an online scan by going to the link below. Let us know what happen after that runs, I believe yuou can save the results and post them.

http://housecall.trendmicro.com/
 
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Deletedmember81584

After that you should go here http://tomcoyote.com/hjt/ and download HiJackThis and run it. It will give you an option to save the log file and then you need to copy and paste that log so we can help fix your dad's system.
 

gamesgurl

Thread Starter
Joined
Jul 13, 2004
Messages
43
Ok I will do that. Please bear with me as he is on dial up so it may take awhile to download these two applications! I will post a hijack this log as soon as I get it done.

Thanks,
Barb
 
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