I need HELP trying to get my laptop to connect to an internet connection

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BlackOps17

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Nov 22, 2011
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Tech Guy please send me a personal message so we can discuss my problems. Please!
 

etaf

Wayne
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Oct 2, 2003
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Tech Guy please send me a personal message so we can discuss my problems. Please!
we do not offer an individual PM Solution service - all assistance is via the forum threads only

Whats the exact problem you are having
We need to have information on make and models of all your the equipment please.

PC/Laptop
Router/Modem
Who is the ISP (Internet Service Provider)
Any other machines working - give details
How the PC or more are all connected - full details

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ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
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