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I need HELP trying to get my laptop to connect to an internet connection

Discussion in 'Networking' started by BlackOps17, Nov 23, 2011.

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  1. BlackOps17

    BlackOps17 Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
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    Tech Guy please send me a personal message so we can discuss my problems. Please!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,421
    First Name:
    Wayne
    we do not offer an individual PM Solution service - all assistance is via the forum threads only

    Whats the exact problem you are having
    We need to have information on make and models of all your the equipment please.

    PC/Laptop
    Router/Modem
    Who is the ISP (Internet Service Provider)
    Any other machines working - give details
    How the PC or more are all connected - full details

    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    We would like to see the results from ipconfig /all post back the results in a reply here

    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results to notepad and then automatically open notepad.

    Now all you need to do is copy and paste those results to a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - reply and then right click in the reply box and paste
    ------------------------------------------------------------------------
     
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