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I need help with a blue screen

Discussion in 'Windows XP' started by john416, Jul 13, 2007.

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  1. john416

    john416 Thread Starter

    Jul 13, 2007
    I've seen blue screens on my Dell computers before, but this one I haven't.

    My computer totally froze today, so I had to manuallky shutdown via the power button on the tower. When I turned it back on it said the files were dirty and it was scanning them. When it was done scanning, a blue screen with the words: "Inserting index $0 into index file 16812" or something similar to that. It kept repeating it over and over, and I don't know what to do.

    I've tried rebooting in safe mode, but that freezes as well.

    I'm short on money right now so I can't really buy a totally new computer and if I can fix it myself I would like to.

    What does this problem mean, and what do I do?
  2. ozrom1e


    May 15, 2006
    Welcome to TSG....

    Click on the Start menu and open the run dialog.
    2. Type "cmd" and return (without quotes)
    3. Next type "fsutil dirty query <letter of drive that chkdsk keeps checking>" (for example, C:
    4. If the returned message indicates that the volume is dirty, go to step 5
    5. Next type "chkdsk <drive letter> /f /x"
    If you get this below answer YES.
    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? <Y/N>
    6. After that finishes, repeat step 3.
    7. If the volume is no longer dirty, reboot and chkdsk should not reappear.

    The "fsutil dirty query" reports the current state of the flag.
    "Chkdsk /f" forces Chkdsk to run whether or not the flag is dirty--- it's a way to ensure that errors are fixed, regardless of what the flag says.
    "Chkdsk /x" goes a little further and helps ensure that any files that were left open get closed; it actually implies "/f" so you don't need the /f if you're using /x .
    With either /f or /x, at the end of the run, Chkdsk should set the flag to clean
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