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I need help with factory resetting my acer aspire laptop

Discussion in 'Windows 7' started by ajthomas223, Jun 10, 2019.

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  1. ajthomas223

    ajthomas223 Thread Starter

    Joined:
    Jun 10, 2019
    Messages:
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    i need help with factory resetting my acer aspire laptop and I tried alt and f10 nothing happens
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    62,694
    First Name:
    Chuck
    Hi ajthomas223, and welcome to TSG.

    It might help us to help you if you told us the exact model number of your Acer laptop and what version of Windows it is running.

    Also...

    Is the current operating system the same as what was on the laptop when it left the factory?

    Is the laptop's hard drive the same hard drive as when it left the factory?
     
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