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I need Help with My net Book!

Discussion in 'All Other Software' started by AKindOfMagic, Nov 19, 2011.

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  1. AKindOfMagic

    AKindOfMagic Thread Starter

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    Hello, I Bought a Net Book from Toshiba a while ago, (like in July or August) and It is aready acting up, verry recently the screen started flashing or going up and down or like turn greyish and the colors distort! what should i do?
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
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    First Name:
    Frank
    Go to Control Panel - Device Manager.

    Click the + in Display Adapters

    What's the description listed there?

    Double-click that description to bring up its properties window.

    Click the "Driver" tab.

    What's the driver date and driver version listed there?

    ----------------------------------------------------------

    What's the complete model number of that Toshiba NB505?

    There should be a dash and some additional characters after NB505.

    Here is a list of NB505 model numbers that may help you.

    ----------------------------------------------------------
     
  3. AKindOfMagic

    AKindOfMagic Thread Starter

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    Its A NB505-500
     
  4. AKindOfMagic

    AKindOfMagic Thread Starter

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    Intel(R) Graphics Media Accelerator 3150

    what driver?
     
  5. AKindOfMagic

    AKindOfMagic Thread Starter

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    Found it

    Version:8.14.10.2117
    Date: 4/19/2010
     
  6. flavallee

    flavallee Trusted Advisor

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    Go here, then refine the search by "Windows 7(32-bit) - Driver".

    You will see "Intel Display Driver", version 8.14.10.2330, dated 05/31/2011.

    Click that link, then click the red "Download Now" button to download and SAVE the file.

    After it's been downloaded and saved, close all open windows.

    Double-click the saved file to start the install process.

    Restart your netbook, if prompted to.

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    Because of their small size and frailness, netbooks tend to suffer from hardware issues more easily than laptops and desktops do.

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  7. AKindOfMagic

    AKindOfMagic Thread Starter

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    I followed All your Directions, but its still doing it should i try to bring it back? I dont know if I have a warrenty its been 2-3 months since i bought it!:confused: If i cant return it what do i do (I got it at Best Buy)
     
  8. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    I haven't bought any computer equipment from "Best Buy" since 2006, so I don't know what their return and warranty policy currently is.

    By all means bring it back if you've only had it for 2 - 3 months. It's my guess the "Geek Squad" will attempt to revert it back to its original factory condition - if there isn't a hardware issue that prevents that.

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