I Need Music Now! CD Player Won't Work

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infosearcher

Thread Starter
Joined
Apr 2, 2010
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4
My CD/DVD burner will not play any CD's ! After the computer boots up, I place the disk into the drive, a green light on the tray blinks for approximately 3 minutes and then stops. Ocassionally,I hear a light rumbling sound which also stops. The media progarm program does not open. I have tried opening the media program (Realplayer, etct) first then inserting the disk, however, still no reading. I cleaned the disk using disk cleaner and even opened a brand new music CD and still no reading. There is no problem with Windows Media Player because I can transfer and play previously installeld music onto MP3 players.


I ran the trouble shooter in the Device Manager, which says the drive is working properly.

Please help.
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,875
Hi infosearcher, and welcome to TSG.

I ran the trouble shooter in the Device Manager, which says the drive is working properly.
It may only be reporting that the drivers and connection to the drive are working correctly. There could be an internal mechanical or electronics failure in the the dive itself.

If you put in a known good data CD, can you browse it in Windows Explorer and open any files?
 

infosearcher

Thread Starter
Joined
Apr 2, 2010
Messages
4
Thank you for replying,

I tried to open the DVD/CD RW drive to read the CD. I kept getting the message, "please insert a disk into drive D".
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,875
If the Windows Hardware Device Manager does not show any warnings or errors for the drive, it may have a dirty optical pickup or an internal mechanical or electronics failure. A cleaning disc might cure the first problem. Replacement is usually the most cost effective solution to the second problem.
 
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