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I Put a CD in and computer looks for scanner

Discussion in 'Hardware' started by newyork716, Apr 27, 2004.

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  1. newyork716

    newyork716 Thread Starter

    Joined:
    May 28, 2003
    Messages:
    81
    Hi--

    Hoping someone can help me with this annoying problem....

    I have a custom built system running XP Home...it has a CD-RW Drive and a DVD Drive.....

    My scanner is a Visioneer One Touch 8920 USB Scanner

    Here is the annoying problem:

    Whenever I put a CD or DVD into its drive....I get a little box in the lower right hand corner of my screen that says it is trying to find scanner..then when the blue bar gets to the end..it says unable to connect with scanner....

    After that the CD or DVD is playable and I can use the scanner...

    Wierd huh?

    Any ideas on how to get this to stop happening....

    Thank you in advance for all help!

    Steve
     
  2. CAPSLOCK

    CAPSLOCK

    Joined:
    Apr 24, 2004
    Messages:
    323
    That is strange. Here is what I would do first.

    Uninstall the scanner first. (Add/Remove programs under Control Panel) Physically disconnect it.
    Go to Device Manager and remove the CD Drive or uninstall it.
    Restart and it will find the CD Drive.
    See if you can read a CD then.

    Then go out to Visioneer One Touch's website and see if there is an upgraded driver for WindowsXP.
    Also check for any 'known issues' with this and WindowsXP.
    If there are known issues they should have a patch for it.
    I don't know why it would do that because IDE channels and USB communication Busses are completely different.
     
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