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I recently downloaded the latest version of adobe flash. Now there are problems.....

Discussion in 'Web & Email' started by Silent_Devotion, Jun 12, 2010.

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  1. Silent_Devotion

    Silent_Devotion Thread Starter

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    I have uninstalled the flash player, reinstalled it, installed older versions of flash. Cleared out the cache, and such...

    It's really bothering me, and I can't think of what else to do.

    The videos do not player smoothly, they're very jumpy.

    It is especially bad in fullscreen. I have asked this question several times on several sites, and have received no replys. As someone who watches videos and plays games every day this is bad.


    I really need help with.
     
  2. Silent_Devotion

    Silent_Devotion Thread Starter

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    Another thing, the picture, especially on youtube have lines through them, which they never did before.
     
  3. TheShooter93

    TheShooter93 Malware Specialist

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    What's the exact make and model of your computer? You may need to reinstall drivers for your video card.
     
  4. Silent_Devotion

    Silent_Devotion Thread Starter

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    Compaq Presario SR130WM

    512mb RAM
     
  5. TheShooter93

    TheShooter93 Malware Specialist

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    I tried to look up the hardware that normally comes with that computer, but was unable to find it. Click Start then Run. Type devmgmt.msc. Then under Display Adapters tell me what your Video Card is if you have one. If not, tell me what your onboard graphics adapter is.

    Also, I suggest completely uninstalling Adobe again just to cover our basis. Then reinstall after you've done the above.
     
  6. Silent_Devotion

    Silent_Devotion Thread Starter

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    VIA/S3G UniChrome IGP
     
  7. Silent_Devotion

    Silent_Devotion Thread Starter

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    Something else I thought I'd add is...
    There are pink pixelized blotches appearing all over the screen when attempting to watch anything.
     
  8. TheShooter93

    TheShooter93 Malware Specialist

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    Yeah, that definitely sounds like a video card issue. Follow my previous instructions in post #5 and tell me what your video card is (onboard graphics or physical card.)
     
  9. Silent_Devotion

    Silent_Devotion Thread Starter

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    It says "VIA/S3G UniChrome IGP" Is that what you needed to know?

    Sorry it took me so long to get back to you.
     
  10. TheShooter93

    TheShooter93 Malware Specialist

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  11. Silent_Devotion

    Silent_Devotion Thread Starter

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    I did what you asked, but no change. I am now more convinced than ever that the problem has to do with the flash player. I did a system recovery, and things almost went back to normal, but when I went to download the latest version again, it messed up just like before. What's worse is that my computer will not let me use system restore again. I keep getting a message saying that the computer could not be restored to that data,a and to try another one. I have tried nearly every one, but I get the same message each time. I have uninstalled flash, reinstalled it, reinstalled earlier versions, restarted my computer, tried system restore in safe mode, nothing is working, and I am ready to pull my hair out!
     
  12. TOGG

    TOGG

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    There are two things that occur to me, apologies in advance if they are irrelevant;

    1. Do you know that there are two versions of the Adobe Flash plugin, one Active X version for IE and another non Active X one for Firefox, Opera and Safari etc. If you're getting the downloads direct from the Adobe site it should be impossible to get them confused because it serves up the version needed by whichever browser is being used to contact the site.

    2. Have you been using the latest version (6/10/2010) of Adobe's uninstaller; http://kb2.adobe.com/cps/141/tn_14157.html

    If neither of the above points applies to you, you could try working your way through Adobe's Troubleshooter; http://kb2.adobe.com/cps/191/tn_19166.html (assuming that you haven't already done so!).
     
  13. Silent_Devotion

    Silent_Devotion Thread Starter

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    I have read through the troubleshooting, I have the latest version of the uninstaller, and I downloaded the flash player through the official site. I use Firefox.
     
  14. TheShooter93

    TheShooter93 Malware Specialist

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    Ah, yes. There is a separate plug-in that must be used for Firefox. I'm a Firefox user myself and it took me a moment the first time to realize that's what was needed. ;)

    Here is a list of add-ons that you can download that should solve your viewing problems in Firefox:
    https://addons.mozilla.org/en-US/firefox/browse/type:7

    Simply download, install, and restart Firefox. You may have to reboot your machine as well.
     
  15. Byteman

    Byteman Gone but Never Forgotten

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    Silent_Devotion- This was posted already, did you use the download and info for the Firefox version of Flash player, or not?


     
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