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I started up computer and got the following

Discussion in 'All Other Software' started by lighthouse790, Jan 23, 2019.

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  1. lighthouse790

    lighthouse790 Thread Starter

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    Boot device not found

    Please install an operating system on your hard disk

    hard disk (3FO)

    F2 System dianostics
     
  2. Gr3iz

    Gr3iz

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    Hello and welcome to TSG!!

    It sounds as if your HDD may have gone belly up. Have you tried running the diagnostics? In particular, pay attention to the hard drive results.
     
  3. lighthouse790

    lighthouse790 Thread Starter

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    yes, tried diagnostics message said " no hard installed, please check that the power and data cables
    are connected properly"
     
  4. Gr3iz

    Gr3iz

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    Are you comfortable with opening the PC to ensure the cables are connected? It seriously sounds like the drive died. What make/model is the PC? Was it Win10?
     
  5. lighthouse790

    lighthouse790 Thread Starter

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    not to uncomfortable to open PC it is a HP model 15-ac134ds with windows 10
     
  6. Gr3iz

    Gr3iz

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    Laptop drives are much less likely to come unplugged. You are probably looking at a drive replacement here. Assuming it is not under any sort of warranty, if you replace the drive, you should be able to re-install Win10 easily enough.
    You realize, of course, that anything on it that had not been backed up is history. If there was anything of critical value, you may be able to send the drive off for data recovery, but that can run into some serious $$.
     
  7. lighthouse790

    lighthouse790 Thread Starter

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    no real important data on PC, will install new hard drive. THANK YOU for your input.
     
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