ashley1996
Thread Starter
- Joined
- Jun 1, 2018
- Messages
- 2
UPDATE: Windows sent me a new update and it fixed it all.
Hello,
So after the April Windows 10 update my computer has not been the same. It is super slow to do anything, my programs keep freezing and crashing. I can not access my windows start or the search bar.
I have looked for drivers that needed updating, I have scanned my computer for issues (through bootup and in Norton) I also tried to hard reset my computer while keeping files and it wouldn't even complete that it said that there was an issue.
I also can't access the "display" or "personalize" when I right click on my desktop, I included a screenshot of that.
Currently I was in the middle of transferring all of my files onto an external hard drive so that I could factory reset my entire computer to see if that would fix it but now I can't do anything with my files. It crashes instantly.
Last night I got a windows update that popped up so I did that hoping that would fix it too, but that did nothing, I just don't know what else to do at this point.
Hello,
So after the April Windows 10 update my computer has not been the same. It is super slow to do anything, my programs keep freezing and crashing. I can not access my windows start or the search bar.
I have looked for drivers that needed updating, I have scanned my computer for issues (through bootup and in Norton) I also tried to hard reset my computer while keeping files and it wouldn't even complete that it said that there was an issue.
I also can't access the "display" or "personalize" when I right click on my desktop, I included a screenshot of that.
Currently I was in the middle of transferring all of my files onto an external hard drive so that I could factory reset my entire computer to see if that would fix it but now I can't do anything with my files. It crashes instantly.
Last night I got a windows update that popped up so I did that hoping that would fix it too, but that did nothing, I just don't know what else to do at this point.
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